Finance Support Specialist

About us

Time is our most valuable resource—why waste it on admin? At Shiftbase, we believe that businesses should focus on what truly matters, not on unnecessary paperwork. That’s why we’ve built a scalable workforce management platform that helps companies with shift workers streamline scheduling, time tracking, and leave management.

We’re not just another SaaS company—we are one of Europe’s fastest-growing B2B platform providers with a bold vision. By 2034, Shiftbase will be Europe’s go-to workforce assistant, freeing 250.000 businesses from administrative burdens. With over 8.500 paying customers across the Netherlands, Germany, and beyond, we’re scaling fast with a clear roadmap for further European and global expansion.

Why join Shiftbase?

Working at Shiftbase means being part of a fast-moving, high-impact team where innovation, ownership, and collaboration are at the heart of everything we do. Our 75+ talented team members work in close-knit cross-functional teams from our inspiring, centrally located headquarters in Zoetermeer.

Here’s what makes us an inspiring place to work:
• A culture of speed and ownership – We go all in, move fast, and own our results.
• Smart and ambitious colleagues – You’ll work alongside top talent, challenge ideas, and grow every day.
• International expansion – We’re scaling rapidly across Europe, and you’ll be part of this exciting journey.
• Innovation-driven mindset – Our cutting-edge product is evolving into an intelligent assistant, offering strategic insights, automation, and AI-powered decision-making.
• Big impact – Your work directly improves operations for thousands of businesses, making their customers happier and their employees more efficient.

About the role

As a Finance Support Specialist at Shiftbase, you play a key role in ensuring the accuracy and efficiency of our financial operations. Your responsibilities span essential processes such as accounts receivable, accounts payable, and invoice support. From managing incoming and outgoing payments, to reconciling transactions and addressing billing inquiries, your attention to detail helps maintain smooth financial workflows across the business.

This position has been created in response to our rapid growth. As our customer base, transaction volume, and operational complexity increase, so does the importance of strong, consistent financial support. By managing the operational workload, you enable senior finance team members to focus on strategic reporting, process development, and system improvements that drive scalable growth.

You will join a finance team that values precision, structure, and initiative. This is a hands-on role with tangible impact—contributing to accurate reporting, reliable financial data, and a strong operational foundation to support Shiftbase’s ongoing expansion.

What are we going to achieve together?

• You’ve confidently mastered tools like Netsuite, Moss, HubSpot, and Slack.
• All recurring financial tasks are running smoothly—with minimal errors and zero surprises.
• Debtor management is tight: invoices go out, follow-ups are timely, and overdue payments are rare.
• Credit invoicing and subscription changes are processed accurately and within SLA timelines.
• Internal and external billing questions are answered within 24–48 hours.
• You proactively suggest improvements to our financial workflows.
• You’ve built trust with stakeholders in Finance, HR, and beyond.

Who you are

You are structured, self-starting, and incredibly accurate. You like things done right, and you know how to keep your cool when numbers don’t add up at first glance.

You are:
• Meticulous – You don’t overlook the details.
• Proactive – You stay ahead of tasks and see what’s coming.
• Communicative – You ask, clarify, and keep others informed.
• Bilingual – Fluent in Dutch, comfortable in English (spoken & written).
• Independent – You know how to manage your time and priorities.
• Reliable – People trust your work because you double-check everything.

What you’ll do

• Point of contact for our debtor management – you track open payments, chase follow-ups, and ensure cash flow stays on point.
• Manage creditor processes – verifying incoming invoices, managing payment runs, and keeping vendor relationships smooth.
• Support all invoice-related queries – whether from a colleague or a client – and respond within our 24–48 hour SLA.
• Handle credit invoicing and subscription changes, including validation, processing, and coordination with other teams.
• Maintain clean and compliant records in Netsuite.
• Reconcile Moss credit card transactions and oversee company-wide usage.
• Flag exceptions, investigate discrepancies, and collaborate with Finance and HR to resolve them fast.
• Spot improvement opportunities and help optimize our financial support processes.

What we’re looking for

• 2+ years in finance, accounting, or financial support roles.
• Familiarity with tools like Netsuite and Moss (or eager to learn).
• Solid understanding of basic accounting principles.
• Great with systems and managing digital workflows.
• Fluent in Dutch; able to communicate well in English.
• Fast, accurate, and organized under pressure.

Is this your dream job?

This *is* your dream job if:
✅ You love clean numbers and tidy processes.
✅ You thrive in a fast-paced, growing SaaS environment.
✅ You like being the go-to person who keeps finance humming.

This is *not* your dream job if:
❌ You prefer 100% manual processes.
❌ You’re uncomfortable handling exceptions or solving billing questions.
❌ You dislike working across multiple tools or teams.

Want to apply?

We’d love to hear from you! Send us an email to introduce yourself and tell us why we’d be a great fit.

Kevin Ouwerkerk
Interim Recruitment Lead
📧 kouwerkerk@shiftbase.com
📞 079 808 0107